Privacy Policy

BotFirst is committed to ensuring that your privacy is protected

Privacy Policy and Cookies Policy

BotFirst is committed to safeguarding and respecting your privacy. This policy is the basis for treating any personal data we collect that you provide. Please read the following document to understand our views and practices regarding your personal details and their treatment. We are a data manager within the framework of the 1998 Data Protection Act (the “Act”).

  1. Information we may acquire about you
    1. We may collect and process the following personal data:
    2. Information that you provide by filling in forms on our website This is information provided at the time through a contact form on our website. We can also ask for information when you report a problem with our website.
    3. Details of your visits to our site [including, but not limited to, traffic data, location data, weblogs and other communication information] and resources accessed.
    4. The retention period for data and / or information on our website is 13 months.
  2. IP addresses and cookies
    1. We may collect information about your computer, including your IP address (a unique identifier for your computer where other access device), operating system (eg, Microsoft Windows XP or Macintosh OS X), and browser type (eg, Microsoft Internet Explorer or Mozilla Firefox), for system administration and to report aggregate information. This is statistical data about browsing actions and behaviour of our users and that cannot identify an individual.
    2. For the same reason, we can obtain information about your use of the Internet in general by using a cookie file is a small text file that is sent to us and that is kept on the hard drive of your computer or other device access. Cookies help us improve our website and provide a better and more personalised service. They enable us:
      1. To estimate our audience size and user behaviour.
      2. To store information about your preferences, and therefore customise the website according to your individual interests.
      3. To speed up your searches.
      4. To recognise you when you return to our website.
    3. If you wish to delete cookies, please proceed to the instructions for your file management software to locate the file or directory that stores cookies.
    4. You may refuse to accept cookies by activating the setting that allows you to refuse cookies settings. However, if you choose this setting, it is possible that you are unable to access certain parts of our website. Unless you have adjusted your browser settings to refuse cookies, our system will issue cookies when you log in to our website.
  3. Where do we store your personal data
    1. The personal data is stored in the UK but can also be transferred and stored in a location outside the European Economic Area (“EEA”). They can also be treated by people outside the EEA who work for us or one of our suppliers. They can work with, among others, the completion of your order, the processing of your payment and your assistance and other services. By submitting your details, you agree to this transfer (which may include transfer to countries or jurisdictions that do not fall under the same level of protection as the UK), storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and we will, if necessary, set up a contract to ensure that your details are protected.
    2. Any information you provide to us is stored on our secure servers.
    3. If you wish to delete cookies, please proceed to the instructions for your file management software to locate the file or directory that stores cookies.
    4. Unfortunately, the transmission of information via the internet is not completely secure. While we do our best to protect your information, we cannot guarantee the security of your data transmitted to our site; each shipment is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorized access.
  4. Applications for information
    1. We use your information in the following ways:
      1. To ensure that the content of our web site is presented in the most effective manner for you and your computer.
      2. To provide information, products or services that you request or that we believe that might interest you, where you have consented to be contacted for these purposes.
      3. In order to fulfil our obligations to the contract between us and you.
      4. To notify you about changes to our service.
    2. We may also share your information with our business partners for marketing purposes, or we may send you information about goods and services of other organizations. It is possible that we or our business partners may contact you by mail, phone, fax, email or other electronic messaging service with offers of goods and services that may be of interest to you. By providing us with your fax number or telephone or e-mail address, you agree to be contacted by these methods for these purposes. If you wish not to receive marketing information from us, please send us an email asking them to no longer receive: [email protected]
    3. We may keep your information for a reasonable period for these purposes.
  5. Publication of your information
    1. We may disclose your details to any member of our staff.
    2. We may disclose your details to third parties:
      1. If we or our property are acquired by a third party, all customer records kept by us would be one of the transferred assets.
      2. If we have a duty to disclose or share your contact information to suit any legal obligation, or in order to enforce or apply our Terms of Service; to protect our rights, property or safety, our customers or others. The exchange of information with other companies and organizations for the purposes of protection against fraud and credit risk reduction.
  6. Personal data of a third party
    1. Where you provide personal data to someone else, you confirm that they have agreed that you are acting on their behalf, and you have informed them of our identity and the purposes for which we process their personal data.
  7. Your Rights
    1. You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before the acquisition of your data) if we intend to use them for such purposes or if we intend to disclose your information to third parties for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at: [email protected].
    2. Our website may, from time to time, contain links to and from websites of third parties. If you follow a link to any of these websites, please be aware that we are not responsible for the content or privacy policies of these web sites, or how personal data of their users are treated. Please check these policies before you submit any personal data to these websites.
  8. Access to information
    1. The Act gives you the right to access information we hold about you. Your right of access can be exercised in accordance with the Act. Each access request can generate a £10 fee to cover our costs to provide the details of the information we hold about you. You also have the right to correct any errors in the personal data we hold about you.
  9. Changes related to our privacy policy
    1. Any changes we make to our privacy policy in the future will be posted on this page and, if we are obliged to do so, you will be notified by email.
  10. Contact
    1. Questions, comments and requests regarding this privacy policy and the way we use your personal data are welcomed and should be directed to [email protected]